PRP Quality Support

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Start with practical guidance or contact our team for platform, audit, accreditation, regulatory, and consulting support.

A quality professional receiving expert support

Self-service guidance

Popular support topics.

Clear starting points for common platform and assurance tasks.

Getting started with PRP Quality

Create your account, verify your email, and securely access your first workspace.

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Create your professional profile

Build a trusted, shareable record of your expertise, experience, and professional evidence.

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Set up teams and workspaces

Give the right people appropriate access to responsibilities, committees, evidence, and assurance work.

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Run course and unit pulse audits

Create an AI-supported audit, map evidence, identify gaps, and prepare governance-ready outputs.

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Governance and compliance support

Connect responsibilities, stakeholders, evidence, reviews, and reporting in one structured environment.

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Adding your AI System Key

Securely connect OpenAI or Google Gemini to enable AI-supported assurance workflows.

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Getting started

From registration to your first workspace.

PRP Quality connects daily quality work with continuous compliance, evidence management, governance reporting, and AI-supported audits.

Create your account
  1. 01Create your accountOpen the PRP Quality login page, select Create Account, enter your details, and submit your registration.
  2. 02Confirm your emailOpen the confirmation email and follow its verification link to activate your account.
  3. 03Log in securelyReturn to the login page and use your registered email, password, or an enabled secure provider such as Google.

Professional profile

Your evidence, expertise, and credibility in one place.

Create a controlled, shareable professional reference point for institutions, colleagues, review panels, and validation activities.

  1. 01

    Open My Profile

    Select your name in the top-right corner after logging in, then choose My Profile.

  2. 02

    Choose your user type

    Select the role that best reflects your professional work so your profile fields remain relevant.

  3. 03

    Create a public profile link

    Use a clear address based on your name so institutions and validation panels can recognise it.

  4. 04

    Control public visibility

    Choose which affiliations, expertise, links, specialist knowledge, and evidence can be viewed publicly.

  5. 05

    Add evidence and links

    Include a CV, qualifications, memberships, institutional pages, research profiles, or LinkedIn.

  6. 06

    Save and maintain

    Save your changes and revisit the profile when your roles, qualifications, or contributions change.

Keep it current

Update your profile when qualifications, affiliations, professional roles, publications, review experience, or specialist knowledge change.

Teams and workspaces

The right access. A clear place to work.

Set up workspaces for different groups and areas of work, then organise users around their responsibilities, committees, key areas, and assurance activities.

A considered workspace structure helps teams collaborate efficiently while maintaining appropriate permissions and visibility across the organisation.

01

Organise around responsibility

Create workspaces for teams, committees, key areas, and distinct assurance activities.

02

Assign appropriate access

Give each person the permissions and visibility required for their role—without exposing unrelated work.

03

Keep collaboration structured

Provide a clear place to share information, review evidence, and coordinate assurance activity.

04

Maintain organisation-wide clarity

Preserve appropriate roles and boundaries while keeping connected work visible to authorised leaders.

A connected working structure

Keep shared information and evidence structured while giving teams a dependable place to collaborate, review information, and manage assurance activities.

Course and Unit Pulse Audits

From evidence to an actionable quality view—in minutes.

Create an AI-supported pulse audit, map evidence to expectations, and add optional validation when independent assurance is required.

  1. 1

    Create your audit

    Go to Documents → Higher Education → Quality & Standards, select Create new Document, then choose Course and Unit Pulse Audit.

  2. 2

    Add your evidence

    Upload the relevant course or unit documentation, using the evidence checklist to guide your submission.

  3. 3

    Run the AI Pulse Audit

    Select Run AI Pulse Audit. PRP Quality analyses alignment, gaps, risks, and areas requiring attention.

  4. 4

    Review the results

    Examine the audit summary and evidence mapping, including the key quality and governance indicators.

  5. 5

    Validate and report

    Request optional validation where required, then use the outputs for governance, improvement, and accreditation.

Outcome

A concise, evidence-informed view of course or unit quality, readiness, and areas for improvement.

Governance and compliance support

Move from fragmented information to connected assurance.

Bring committees, key areas, key positions, external stakeholders, evidence, and assurance activity into one structured governance environment.

Maintain clearer lines of responsibility and give teams the information they need to support consistent governance, evidence-based assurance, and ongoing compliance.

CAPABILITY 01

Structure responsibilities

Connect committees, roles, key positions, and key areas to clear lines of accountability.

CAPABILITY 02

Centralise evidence

Make important governance and compliance information easier to locate, review, and reuse.

CAPABILITY 03

Support accountability

Link responsibilities and assurance activities to the appropriate areas of the organisation.

CAPABILITY 04

Monitor assurance

Use organised evidence and reporting to maintain visibility of compliance and readiness.

CAPABILITY 05

Strengthen reviews

Give governance teams a clearer view of current information, actions, decisions, and evidence.

CAPABILITY 06

Prepare for external assurance

Maintain structured governance records and defensible evidence for external review.

Adding your AI System Key

Connect your provider securely.

A connected provider key enables AI Pulse Audit reports, evidence-to-standard mapping, traffic-light ratings, governance summaries, and validation support.

Before you begin

Create an API key in OpenAI Platform or Google AI Studio. Store it securely because secret keys may only be shown once.

  1. 1Get your provider keyCreate and securely copy an API key from OpenAI Platform or Google AI Studio.
  2. 2Open your PRP dashboardSign in using Microsoft, Google, or your supported email access method.
  3. 3Go to workspace settingsOpen Workspace, select Subscription, then choose AI Providers or Connect AI.
  4. 4Connect the providerChoose OpenAI or Gemini, paste the key into the secure field, save, and confirm the connection is active.
  5. 5Test the connectionCreate a test audit, upload sample documents, and run an AI Pulse Audit to confirm report generation.

Expert support

Tell us what you need.

Share the outcome you are working towards. We will route your request to the right person.

Email us directly

info@prpquality.io